Privacy Policy

Privacy Policy

At OMNIA, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights.

Who we are

OMNIA is an online store operated from the United Kingdom. For any questions about this policy or your personal data, you can contact us at abdo.kadi.uk@gmail.com.

What information we collect

When you visit our store or place an order, we may collect the following information:

  • Name, email address, phone number
  • Shipping and billing address
  • Payment information (processed securely by our payment providers — we do not store your card details)
  • Browsing data such as IP address, browser type, and pages visited (collected through cookies)

How we use your information

  • To process and fulfil your orders
  • To send order confirmations and shipping updates
  • To respond to your questions and support requests
  • To send marketing emails, only if you have opted in (you can unsubscribe at any time)
  • To improve our website and customer experience

Who we share your information with

We never sell your personal data. We only share your information with trusted third-party services that help us run our business:

  • Shopify — our ecommerce platform
  • Payment processors (Stripe, PayPal)
  • Shipping and fulfilment providers
  • Email marketing tools (if you subscribe to our newsletter)

Cookies

We use cookies to keep items in your shopping cart, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings, but some features of the website may not work properly without them.

Your rights

Under the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent to marketing at any time
  • Lodge a complaint with a data protection authority

To make any of these requests, email us at abdo.kadi.uk@gmail.com.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

Last updated: July 2026